Great service and value!
Rob, Jaime, John, Arielle came yesterday and repaired on of our chimneys and repaired and installed a liner in the other. They were friendly, hard working, professional, and did great work at a reasonable price. We recommend Chim Chimney highly.
Fantastic work excellent customer service
These folks are top notch! Very knowledgeable and explained everything that needed to be done, why and even provided pictures. Fast, friendly and very fairly priced. Will use their services again and will recommend them to others.
Very satisfied
Your representatives were very knowledgeable and friendly. They left my home in perfect condition.
Professional and Quick!
Robert came out today to inspect my chimney which needed replacement of the outside ash clean-out door and removal of a corroded vent and rebricking of the hole. He made a quick and efficient assessment and was able to do the repairs immediately. He and his assistant did an excellent job. Both the new door and the rebricking are attractive and well-done and the work was completed in about 2 hours. I am very pleased and would recommend this company to anyone needing work on their chimney. Thanks Robert!!!
Couldn’t Be Happier
What a great experience. The two technicians braved second floor heights and a steep roof to repair my 90 year old fireplace chimney. In addition to replacing missing mortar which was significant, and repointing areas that did not require mortar replacement, they installed an important chimney cap. All this in a dangerous area. Both gentlemen, were friendly, easy to work with and very professional. Other than a great looking chimney, they left no evidence of their work. Roof and ground area were thoroughly cleaned. I highly recommend Chim Chimney for your chimney repairs!!!! Thank you for a wonderful job and look forward to seeing you in about 30 days.
Saved us!
We bought a cool woodstove online last year, not realizing how very difficult it would be to get someone to install an insert that they did not sell us. These guys saved us! And, they did the work beautifully. They treated us and our home with great respect. And they use technology quite well in appointment setting, reminders, etc. They have taken a new approach to an old profession, with great results. Unreserved recommendation.
Prompt and Professional
They were on time and did a great job. We will definitely be calling Chim Chimney in the future.
SUPERB Service
After meeting Robert at his booth during the VB Flower and Garden Show, we schedule an inspection. Robert was prompt, courteous, and very knowledgeable. He took pictures during his inspection of our fireplace. We had the chimney cleaned as well as chimney cap put on during this visit. Robert also made some concrete repairs at the top of our chimney. Pictures were taken after the repairs as well. Highly recommend!!!
Top Service
I met Ariel at Bodacious Bazaar in November and scheduled our services for December. She was very accommodating, with a great deal.
Very friendly and professional in her manner and work skills.
We will recommend Chim Chimney to others here in VA as We’re moving to Florida next week.
Thanks so much.
Merry Christmas and Happy New Year!
Fast and friendly
Jason was great! He arrived on time and was so fast at cleaning and inspecting my chimney. Wonderful customer service. Thank you!
Excellent
Arielle was AWESOME!!! Great job. My fireplace has never been so clean. Thanks.
Thank you
It works great
Arielle and Chim Chimney LLC are Awesome.
Very professional Arielle was. Very responsive with emails and confirmation. Very courteous, knowledgeable, experienced and the best we have dealth with in years. I would highly recommend them for all your chimney needs. Try them and see how creat they are!!! Thanks Arielle.
Best Service
Great company and great people who show up at my house when they said they would. I have been their customer for a few years and every experience with them had been positive and the service is thorough and professional.
Excellent customer service
Arielle was the contact from scheduling and answering my questions to being the tech on my scheduled chimney inspection & cleaning. We have a wood stove insert and want to be sure we take proper care of it. Arielle called before her arrival. She was courteous and helpful throughout the process. We would definitely use Chim Chimney again. Actually I didn’t know the offered gutter cleaning – I’ll be setting that up soon.
Fireplace Replacement
I don’t normally do reviews. However, in the case of Chim Chimney I must make an exception. This is one of the most outstanding service companies I have had work at my residence. After almost 25 years, I had to have my manufactured fireplace and stack replaced to use it. Robert, the owner, provided great insight into what I was to have done. His quote was fair and reasonable. The team sent to do the work, Ariel and Skyler, was professional, pleasant and did an excellent job. This is the company to engage if you desire fireplace related work to be done expeditiously, thoroughly, and expertly. This company deserves more than five stars.
Great Job!
Jason at Chim Chimney did a great job! Professional, informative and did a very thorough job inspecting and cleaning out my chimney. I highly recommend Jason to do your chimney cleaning!
Super job
On time, courteous, and professional. Ideal service.
Ariel & John
Honest, professional, detailed in explaining all facets of our fireplace.
Called ahead of time and came early.
Excellent service
Our previous cap was rusted and rust dripped down on the siding. We are getting new siding and wanted the chimney cap replaced to avoid rust on the new siding.. Lavar came out on a Tuesday. He was very helpful, knowledgeable and professional. He answered all of my husbands questions. Lavarr came back on Thursday and the work was done in about 2 hours. He provided us with before and after photos. He did a fantastic job. Thank you so much.
Gas fireplace replacement
We could not get anyone to come and look at our fireplace for a fireplace replacement. Found them in a coupon book and called them. They came out right away and were so informative and helpful. They did the job with such perfection! We would definitely recommend them!
Lavarr provided exceptional service
Lavarr was great, and got the job done efficiently and was communicative throughout. He is just a great representation for your company. Definitely would have him and Chim Chimney service our fireplace again. Highly recommended.
Best Experience EVER!!!!
Beginning with a courtesy phone, call, Ariel was absolutely delightful, and completely professional. When Ariel and Jacob showed up to inspect our gas logs and fix the problem, they were completely on point and wonderful to work with. I have never had such a fantastic experience with a service provider in my entire life! If you’re gas logs or your wood-burning fireplace, need cleaning or any other servicing, do yourself a favor and call this company first!!! Everybody in the company is wonderful, so knowledgeable and kind! Thank you again to Ariel and Jacob for doing such a fantastic job on our natural gas logs bravo!!!!
inspection and repair
wonderful service. we had to get inspection for home sale. inspection completed with repairs done quickly. then seller’s inspector needed “crickets” on the chimney, called Robert and that was done within one week. loved the prompt service! i gave his info to our realtor to keep in her files for her future needs.
Very Informative and Professional
Robert and his team are very forthright and detailed oriented. He’s shares every aspect of his process and anticipates any concerns and addresses them.
Easy to work with and a pleasant experience.
Chimney sweepers to use
Great job and very reasonable!
Chimney liner, cap, fireplace repairs
I think it’s only fair to rate a company and the quality of their work with respects to other contractor services I’ve experienced in the past. That is why I rate Chim Chimney with 5 stars. They were prompt, courteous, and friendly. They kept the work area clean both inside and outside the house. The quality of work is good and sound and all my questions were answered to my satisfaction. I highly recommend this company.
Replace unit
Extremely courteous service very professional
Outstanding Workmanship & Willing to Work Where Others Would Not.
Chim Chimney takes on the difficult jobs others will not. Our project required working 80 feet in the air over several slate roofs in a difficult location to clean and repair a damaged brick chimney top and install a large chimney cap. After three other chimney repair companies either rejected the work or required expensive scaffolding or special access equipment because the chimney top was deemed to be inaccessible, Chim Chimney took on the job without all the whining and in doing so provided outstanding customer service and workmanship at less cost. They are timely, courteous, knowledgeable, meticulous, and clean-up after themselves so expect to be impressed.
Good Job
Work was completed professionally, on time and what we were told would be done, was done.
Great company to work with. Would recommend to anyone.
Total Company
I just bought a house with a insert fireplace. The seller could not verify the condition of the fireplace or chimney. I found this company and they were immediate with the return call and coming out for an estimate. They gave me a price to inspect, clean, and fix the metal cap chimney cap. This included the pro and cons and the best options for me. The company came out and had the work done on time and quickly. Now I enjoy my fireplace with the family. Recommend them and will use them in the future.
Professional
professional, on time, respectful of your home, great job repairing my chimney and fireplace
Great Job!
This company did a great job cleaning and installing a chimney cap. They put drop cloths throughout the room inside the house before getting started so that no furniture or floors would get dirty. Robert explained all the work that he was going to perform in detail prior to starting and did a great job cleaning. Would recommend.
Wow!
Prompt, professional, and knowledge! I would recommend this company too anyone. Robert gave me an itemized list of suggested repairs after my inspection, and even numbered them in order of importance! I went with this company for the relining of my Chimney, and let me tell you they knew their stuff! Robert was able to easily explain the science behind the size of liner in ways I could understand. Thank you Chim Chimney!
If you want quality work done, they are the folks to call.
Chim Chimney removed an interior brick chimney from my two story home that was built in 1934 and did a wonderful job. The cost was excellent and their professionalism was the best I’ve seen. I was really impressed how they dismantled the chimney inside of my house and left no dust, residue, dirt, etc. In addition, they performed the roof repairs where the old chimney came through. If you want quality work done, they are the folks to call. Arthur L. Dwyer Portsmouth, Va.
Very professional and friendly
I was surprised at how quickly he came to do the job. He was very professional and friendly.
I’d highly recommend them.
This company not only [does] the work but they educate you on your options. I’d highly recommend them.
Very Professional
He was very respectful of our property, very clean, very nice, very professional, very friendly, & did a nice job.
Showed up on time for the rescheduled appointment
The technician had to reschedule but let us know well in advance and showed up on time for the rescheduled appointment.
Friendly, professional, and explained everything
Robert was on time, which is a must. He was friendly, professional, and explained everything I asked about. I will be calling him for other services and HIGHLY recommend him!
